School Notifications

The Notifications feature in Exxat One for Schools helps you stay updated on important activities related to your placements, schedules, onboarding, and communication with sites.

From real-time in-app alerts to weekly digest emails, notifications ensure that you don’t miss critical updates or required actions.

Think of this as your central alert system, helping you stay informed and take timely action without constantly checking multiple screens.

After reading this guide, you will be able to:

• Access and navigate the Notification Centre
• Understand different types of notifications
• Manage and organise notifications effectively
• Mark notifications as read or filter unread items
• Take action directly from notifications
• Customize notification preferences
• Understand how weekly digest emails help track schedules and onboarding

Before you begin, here are a few key things to know:

• Notifications appear in real-time and are accessible from the top-right corner of the platform.
• A badge on the bell icon indicates new or unread notifications.
• Notifications are designed to be actionable, meaning you can directly open and respond to items from within the Notification Centre.
• Weekly digest emails are sent only when relevant data is available and focus on upcoming schedules and pending actions.
• Your notification preferences can be customised anytime from the Notification Configuration settings.

• Accessing Notifications
• Types of Notifications
• Viewing and Managing Notifications
• Notification Configuration
• Weekly Digest Emails for Schedules and Onboarding
  • Onboarding and Compliance Digest
  • Scheduling and Confirmation Digest

• Video Walkthrough

   

   

Accessing Notifications

To view your notifications:

• Navigate to the top-right corner of the screen 

• Click on the notification (Bell) icon 

  

• The icon displays a badge indicating new notifications 
• Clicking the icon opens the Notification Centre 

• Notifications are displayed from latest to oldest 

   

Types of Notifications

You will receive notifications for key events such as:

• Messages sent by a site 
• Changes to internships where you have applied or received slots 
• Approval or decline of requests 
• Assignment cancellations 
• Updates to approved slots 
• Changes made to existing assignments

Viewing and Managing Notifications

The Notification Centre organises notifications into three sections:

• All – Displays all notifications 
• All Messages – Displays only messages from sites 

• All Updates – Displays updates related to approvals, changes, or cancellations

  

Read/Unread Status

• Unread notifications are marked with a blue dot 
• Click Mark as read to update the status 

Bulk Actions

• Use Mark all read to mark all notifications as read 
• Use the Unread Only toggle to filter unread notifications

Taking Action

• Click on any notification to view details and take action

When you click a notification, the relevant request, schedule, onboarding, or message opens directly within the same screen in a side panel or overlay.

After reviewing the details, you can close the panel to return to your previous view and continue from where you left off.

Notification Configuration

You can customise how and when you receive notifications based on your preferences.

To configure notifications:

• Click on the Settings (⚙️) icon in the top-right corner of the Notification Centre.

• This opens the Notification Configuration screen, where you can view all events that trigger notifications
• Select or deselect the events for which you want to receive notifications

Once you’ve updated your preferences, click Save to apply the changes.

This allows you to control the notifications you receive and focus only on what’s important to you.

Weekly Digest Emails for Schedules and Onboarding

Weekly digest emails provide a consolidated view of upcoming schedules, onboarding compliance, and scheduling readiness, helping you track required actions without reviewing individual updates in the platform.

Digest emails are sent only when relevant data is available and include schedules starting within the next 45 days. The content is state-based, meaning items are removed once the required action is completed.

Onboarding and Compliance Digest

This digest provides a consolidated view of upcoming schedules that are not fully compliant due to pending onboarding requirements.

The email is designed to help you quickly identify non-compliant schedules and understand who needs to take action.

• The email begins with a summary section, highlighting: 
  • Total upcoming schedules 
  • Non-compliant schedules 
  • Breakdown by action owner (School, Student, CI / Faculty) 
• It then directs you to a detailed Excel attachment, where schedules are grouped based on the action required: 
  • School action required – Includes individual and group schedules where the school must complete onboarding requirements 
  • Student action required – Includes student-level schedule entries requiring onboarding completion 
  • CI / Faculty action required – Includes group schedules where CI or Faculty must complete requirements 
• Each entry in the Excel file includes: 
  • Experience type (Individual or Group) 
  • Schedule ID or Group name 
  • Student or CI / Faculty details 
  • Site and location 
  • Schedule duration 
  • Action (View) link 
• The View link is available within the Excel file and allows you to directly open the relevant onboarding screen in Exxat One to complete the required actions. 

Scheduling and Confirmation Digest

This digest highlights schedules that require action before their start date to ensure they are fully assigned and confirmed.

The email is organised to help you quickly identify gaps in student assignments and confirmations.

• The email begins with a summary section, displaying: 
  • Total upcoming schedules 
  • Schedules with no students assigned 
  • Schedules with students pending confirmation 
• It then refers to a detailed Excel attachment, where schedules are grouped into: 
  • Student assignment pending – Schedules with no students assigned 
  • Student confirmation pending – Schedules where students are assigned but not confirmed 
• Each entry in the Excel file includes: 
  • Schedule ID 
  • Student details (if applicable) 
  • Site and location 
  • Experience type (Individual or Group) 
  • Schedule duration 
• For schedules with no students assigned, each entry includes a View link within the Excel file, allowing you to directly open the schedule and proceed with the assignment. 
• For schedules with students pending confirmation, a navigation link is provided in the email body to access the Schedules list screen, where you can review and complete confirmations.

🎥 Video Walkthrough
Refer to this video for a detailed walkthrough: Notifications