Accessing Notifications
To view your notifications:
- Navigate to the top-right corner of the screen
- Click on the notification (bell) icon
- The icon displays a badge indicating new notifications
- Clicking the icon opens the Notification Centre
- Notifications are displayed from latest to oldest
Types of Notifications
You will receive notifications for key events such as:
- Messages sent by a site
- Changes to internships where you have applied or received slots
- Approval or decline of requests
- Assignment cancellations
- Updates to approved slots
- Changes made to existing assignments
Viewing and Managing Notifications
The Notification Centre organises notifications into three sections:
- All – Displays all notifications
- All Messages – Displays only messages from sites
- All Updates – Displays updates related to approvals, changes, or cancellations
Taking Action
- Click on any notification to view details and take action
When you click a notification, the relevant request, schedule, onboarding, or message opens directly within the same screen in a side panel or overlay.
- You are not redirected to a separate page
- Your current context (filters, scroll position, or ongoing work) remains unchanged
After reviewing the details, you can close the panel to return to your previous view and continue from where you left off.
Read/Unread Status
- Unread notifications are marked with a blue dot
- Click Mark as read to update the status
- Click Mark as unread to revert the status
Bulk Actions
- Use Mark all read to mark all notifications as read
- Use the Unread Only toggle to filter unread notifications
Weekly Digest Emails for Schedules and Onboarding
Weekly digest emails provide a consolidated view of upcoming schedules, onboarding compliance, and scheduling readiness, helping you track required actions without reviewing individual updates in the platform.
Digest emails are sent only when relevant data is available and include schedules starting within the next 45 days. The content is state-based, meaning items are removed once the required action is completed.
Onboarding and Compliance Digest
This digest provides a view of upcoming schedules that are not fully compliant due to pending onboarding requirements.
Schedules are grouped based on who needs to take action:
- School action required – Includes individual and group schedules where the school must complete onboarding requirements
- Student action required – Includes student-level schedule entries requiring onboarding completion
- CI / Faculty action required – Includes group schedules where CI or Faculty must complete requirements
Each schedule includes a View link that opens the relevant onboarding screen.
A summary table in the email includes:
- Total upcoming schedules
- Non-compliant schedules
- Breakdown by action owner (School, Student, CI / Faculty)
Detailed schedule-level data is provided as an attached Excel file with separate sheets for each action owner.
Each sheet includes:
- Experience type (Individual or Group)
- Schedule ID or Group name
- Student or CI details
- Site and location
- Schedule duration
- Action link
Scheduling and Confirmation Digest
This digest highlights schedules that require attention before their start date to ensure they are fully set up.
It includes:
- Schedules with no students assigned
- Schedules with students assigned but not confirmed
For schedules with no students assigned, each entry includes a View link within the Excel file, allowing you to directly open the schedule and proceed with assignment.
For schedules with students pending confirmation, a link is provided in the email body to navigate to the Schedules list screen, where you can review and complete the confirmations.
A summary table in the email includes:
- Total upcoming schedules
- Schedules with no students assigned
- Schedules with students pending confirmation
Detailed data is available in an attached Excel file with:
- Student assignment pending
- Student confirmation pending
Each sheet includes schedule details such as schedule ID, student information (if applicable), site and location, experience type, and schedule duration.
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